(03) 9369 6440
Factory 2 & 3, 399-401 Old Geelong Rd, Hoppers Crossing 3029
These conditions of Sale apply to all orders and form part of any contract resulting from an order placed with 3A Blinds Australia Pty Ltd (‘the Company’). The payment of the Deposit and the signing of the Quotation/ Order Confirmation is acceptance of the Terms & Conditions of Sale by the Customer (‘the Purchaser’).
1.1 Once the above order details have been confirmed and accepted into the factory, variations to the order specifications are at the Company’s behest and are usually not possible. Under no circumstances can an order be varied once the order is in production and the raw materials have been ordered or cut.
1.2 Fabrics and materials ordered are subject to availability and may be delayed due to circumstances out of the Company’s control. Fabrics/ material colours and weaves can be liable to variations between productions runs and can vary from swatches/ examples sighted or supplied.
1.3 All of our blinds are made ‘square’, no accountability will be taken for ‘out of square’ windows or inadequate window architraves. Your blinds may not sit straight or flat if your windows are not square. The Company does not warrant architraves, if your blinds come away from your architraves, the Purchaser is liable as this is a builder issue.
2.1 Production times for blinds are 2-3 weeks and 8-10 weeks for plantation shutters, unless otherwise stated. Any fitting dates / production times discussed or noted are approximate; no responsibility will be taken for unforseen delays in the availability of raw materials or parts and circumstances out of our control. Compensation for delays will not be awarded, under any circumstances.
2.2 If a purchaser delays the installation date of an order after the Company has booked such date, the balance will be due forthwith and the Company will store the goods for up to 30 days without additional cost.
3.1 The purchaser is requested to sign this order confirmation and make payment of a 50% deposit to commence the production of this order and the balance is to be paid on or before the installation date.
3.2 If part of your order is delayed on installation, you are required to pay the balance less the percentage of work outstanding.
Your blinds remain the property of the Company, until paid for in full. No warranty claims will be honoured until the blinds have been paid for in full by the Purchaser.
3.3 Upon signing this order confirmation and paying a full or partial ‘holding deposit’, a 48 hour ‘cooling off’ period applies, in which time you may, in writing, request to cancel the order and receive a refund of any monies paid, less any administration fees that may apply. After the 48 hour cooling off period, cancellations cannot be accepted.
3.4 By signing this order confirmation you are confirming the Company has duly described the order details and you understand the performance of your blinds and any functional limitations they may have. No responsibility can be taken for personal misconception of the finished product.
4.1 This order includes one check measure appointment only; if you make any changes to your order after that appointment, which result in further check measure appointments being necessary, you will incur an $88 fee (GST inclusive), for every appointment thereafter.
4.2 Installation and check measure appointments are to take place during business between 9am to 5pm Monday to Friday only. Any proceeding appointments, for service / re-installation, are required to take place during these hours, no after hours or weekend appointments will be available under any circumstances.
5.1 Our products are covered by a 5 Year Warranty, covering defects in material and workmanship. The warranty applies to the original residential purchaser and proof of purchase must be presented. Within five years of purchase we will replace the defective part at our cost:
Exceptions and conditions apply, per the details listed in 5.2.
5.2 The following are not covered by this warranty:
For More Information Please Contact Us